Preflight safety Briefing by cabin crew/flight attendants/stewardesses;
You may find more info about this at http://www.tc.gc.ca/tdc/publication/pdf/13900/13973e.pdf
RATIONALE NEW SCRIPT AUDIO
Begin by saying what you want
of the listener.
1. Welcome aboard Air Canada. Please listen
carefully to these safety instructions and
follow any other instructions from the crew.
Passengers must have a clear
notion of what goes where.
2. Please place small or light things in the
overhead bins; put heavier things under the
seat in front of you.
terms reduce ambiguity about
what to do.
3. Put your seat back straight up by pressing
the button on the armrest. Lock your tray
table. Click your seat belt closed and then
make it snug around your hips by pulling the
loose end. To open your belt, lift up the cover.
You must wear seat belt 4. Seat belts must be worn at all times when
seated. Return to your seat whenever the seat
belt sign lights up or a spoken announcement
is made. Do not smoke anywhere on this
Avoid ambiguous terms like 5. Cell phones, pagers, CD players,
“similar devices” if you can. computers, or similar devices cannot be used
until after take-off. Then wait until you are
told what devices are OK to use.
6. Right now, look for your nearest emergency
doors or wall openings. In an emergency,
lights in the aisles will guide you out.
7. Look in the seat pocket in front of you for
the safety instruction card. It explains the
safety features of this aircraft. Please review
it. A Flight Attendant can also give you one in
8. In a high altitude emergency, an oxygen
mask will drop in front of you from the panel
above. Place the mask over your mouth and
nose, straighten out the strap, and pull the
strap to be sure it is tight on your face. After
you are wearing it securely, a tug on the hose
will start the oxygen flow. It makes sense to
put your own mask on first, before helping
A plain term like “life jacket”
is better than a circumlocution
intended to circumvent anxiety.
Ensure that the design elements
of the life jacket that the user
must note or manipulate are
captured precisely in the
instructions. If the elements
cannot be effectively
described, change the design,
for example, “Pull the square
tags that are bright purple....”
9. Every passenger has a folded life jacket in a
pouch under your seat or under your armrest.
If the airplane has to land in water, grab the
life jacket. Put your head through the hole and
then pull the jacket over your head. Locate the
waist belt, click the belt clip closed, and
tighten the belt. To inflate, pull the tabs at the
end of the cords; these are connected to little
air tanks inside the jacket. If that does not
inflate the jacket, then do it yourself by
blowing into the tubes. Do not start to fill the
life jacket until you are leaving the airplane.
10. Thank you for choosing Air Canada. We
wish you a pleasant flight. If you think you
might have trouble following these
instructions, please speak with a Flight
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